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Can't communicate with Photoshop
28-06-2013, 07:36 AM
Post: #1
Can't communicate with Photoshop
In Windows, if Album DS is unable to communicate with Photoshop please try this solutions:

1.- Start first Photoshop, close any welcome or warning screen, hit ESC a couple of times and then start Album DS.

2.- Start Album DS as administrator

3.- Start first Photoshop, then start Album DS as administrator

4.- Delete the file Preferences.txt in the Album DS folder then start Album DS and select the correct version of Photoshop (be carefull with version CS5 and CS5.1 as they are different)

5.- Reset the Photoshop preferences and retry

6.- Clean the Windows registry and retry

7.- Uninstall all Photoshop versions, clean the registry, reinstall only one Photoshop and then retry

8.- Try to start the 32bits version of Photoshop and then Album DS

Reinstalling Album DS will not solve the issue, it's a problem in the way Windows and the registry treat the applications, their permissions and users.
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